This article is about the EY Catalyst Smart Daily Management application.
- Launch the Quality Incident Elimination module; or select the hamburger button in the top menu panel and select Daily Management > Quality Incident Elimination.
- Ensure that you have selected the correct asset from the context menu. Select +Point.
- To use the quality observation point in a behavioral observation system task, leave Use in BOS Task selected.
- Enter a title and description for the quality observation point in the Title and Description boxes.
- Select a category from the Category drop-down list.
- Use the Color slider to select a color associated with the quality observation point.
- Next, assign the quality observation point an order in the task sequence. To do so, enter a numerical value in the Sequence box. By default, the observation point is assigned the next available number in the sequence based on the existing list of observation points.
- If the quality observation point relates to another incident, select it from the Related Incidents drop-down list.
- You can choose to upload media files to illustrate the quality observation point:
- Select Image, Video, or Document to upload a relevant file.
- Using the file navigation system of your web browser, navigate to the files you want to upload, select the files, and click Open.
- Select Save Changes to save the draft safety observation point.
Once you have created a draft safety incident severity, you need to submit it for review. After you have specified all the details for the severity, complete the steps in the article, Submit a draft safety observation point for review.
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