Submit a request for EY Catalyst technical and content support

Question: How do I submit a request for EY Catalyst technical and content related support?

All support and product enhancement requests for EY Catalyst products (content and technology) needs to be submitted to the EY Catalyst support ticketing system. This will assist ensure all EY Catalyst support requests are managed in a uniform manner and progress can be tracked.

There are several ways to submit a request to the EY Catalyst support ticketing system.

• All support requests sent to support@catalyst.ey.com  will generate a support ticket request.
• Alternatively, follow the url: https://support.catalyst.ey.com/hc/en-us to the EY Catalyst Knowledge center. Select the Submit a request link (top right of the interface) to detail the support request in the forms provided; this will generate a support ticket request.

You may also use the support widget; select the Support button (bottom right of each EY Catalyst application interface). If you require additional support, select the Leave us a Message button; this will generate a support ticket request.